Privacy Policy

1. Introduction

Welcome to Chemistry Solver: AI Scanner (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

• Problem Data: Chemistry problems you scan, input, or save within the app.
• Communication Data: Messages you send to our AI assistant or customer support.

2.2 Automatically Collected Information

• Device Information: Device type, operating system, app version, and unique device identifiers.
• Usage Data: How you interact with the app, features used, and time spent on different sections.
• Camera Data: Images captured through the camera for problem scanning (processed locally on your device).
• Performance Data: App performance metrics and crash reports to improve our service.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our AI-powered chemistry solving services
• Process and analyze chemistry problems you submit
• Improve our AI algorithms and app performance
• Personalize your learning experience
• Send important updates and security notifications
• Provide customer support and respond to your inquiries
• Analyze usage patterns to enhance our features

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: Trusted third-party services that assist us in operating our app and providing services.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Consent: With your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request deletion of your data at any time.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request transfer of your data in a structured format.
• Opt-out: Opt out of certain data processing activities.

8. Children's Privacy

Our app is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Camera and Photo Usage

Our app requires camera access to scan chemistry problems. All image processing for problem recognition happens locally on your device. Images are not stored on our servers unless you explicitly save them to your problem history. You can revoke camera permissions at any time through your device settings.

10. Third-Party Services

Our app integrates with the following third-party services to provide you with the best experience:

10.1 Analytics Services

• PostHog: We use PostHog to analyze app usage patterns, user behavior, and feature performance. PostHog helps us understand how our AI features are being used and identify areas for improvement.
• Firebase Analytics: Firebase Analytics provides insights into app performance, user engagement, and demographic information. This helps us optimize the app experience and develop new features.

10.2 Remote Configuration

• Firebase Remote Config: We use Firebase Remote Config to remotely manage certain app features, settings, and content. This allows us to quickly update the app without requiring you to download updates.

10.3 Purchase Management

• RevenueCat: RevenueCat manages subscription and purchase processing. All payment information is handled securely through the App Store, and RevenueCat helps us manage subscription states and provide you with the appropriate features based on your subscription level.

These services have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information required for these services to function. All data shared with these services is anonymized where possible and complies with applicable privacy laws.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@chemistrysolver.com
• Address: [Your Business Address]

14. Compliance

This Privacy Policy complies with applicable data protection laws, including but not limited to:

• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR)
• Children's Online Privacy Protection Act (COPPA)